Why can't I just use my ISP's router?+
An ISP router is built for a small flat, not a duplex or a compound. It can't reach every floor, the BQ, or the gate, and it has no managed switching, no PoE, and no room to grow. We design a proper backbone so coverage is complete and devices stay online.
How many racks and access points does my home need?+
It depends on size and layout. A flat is usually one rack and one or two access points; a duplex with a BQ typically needs one to two racks and three to five APs; an estate often needs multiple distributed racks and six or more access points to cover the main house, outbuildings, and grounds. We size it during the survey.
What is Home Assistant and why does it matter?+
Home Assistant is an open, self-hosted automation platform that runs locally in your rack. It ties different brands together and keeps your automations working even when the internet is down - and it means you're never locked into a single manufacturer's app or cloud.
Can you cover the whole compound - BQ, gatehouse, and garden?+
Yes. That's the point of a structured network. We run cabling and place outdoor-rated access points so Wi-Fi, cameras, access control, and audio reach the outbuildings, the gate, and the grounds - not just the main house.
Does access control and the gate keep working during a power cut?+
Yes. The network, access readers, cameras, and gate motor run on UPS backup, and we integrate with your inverter or generator changeover, so the perimeter stays secure and you can still get in and out during an outage.
Can you add this to a home that's already built?+
Often, yes - though it's cleaner and cheaper before walls close. In existing homes we use trunking, ceiling voids, and wireless where needed to get as close to a smart-ready outcome as possible. We'll tell you honestly what's achievable during the survey.
Is whole-home audio (Sonos-style) included or separate?+
It's an option within the smart-ready design. If you want multi-room sound, we run speaker cabling and plan zones during first-fix so it's clean and built-in rather than added on later.
Do I have to be locked into one brand?+
No. We design around open standards and Home Assistant, mixing Ubiquiti networking and access with Zigbee, Z-Wave, Matter, and Wi-Fi devices. You keep control and can change or extend individual parts later.